Moon Hotels and Resorts Co., Ltd. takes the importance of personal information and the risk of its infringement in information-oriented modern society very seriously, and we will make every effort to protect the personal information acquired at MB Gallery Chatan by The Terrace Hotels (hereinafter referred to as "the Hotel") under its operation.
Acquisition of personal information
When acquiring personal information, the Hotel will acquire it by appropriate and fair means in accordance with the principles of the Act on the Protection of Personal Information.
Management of personal information
- When acquiring personal information, the Hotel will acquire it by appropriate and fair means in accordance with the principles of the Act on the Protection of Personal Information.
- The Hotel conducts in-house training for officers and employees regarding the proper handling of personal information protection.
- The Hotel appoints and assigns a personal information protection manager in order to thoroughly manage personal information.
About the purpose of use of personal information
The hotel uses the acquired personal information only to the extent necessary for business, and the purpose of use is as follows.
- Confirmation of reservations and applications
- Provision of information on various hotel events, campaigns, products, etc.
- Provision of information on hotel use
- When conducting questionnaires, after-sales services, etc.
- Disasters, sudden illnesses, emergencies, etc., when circumstances necessitate contact
Regarding the provision of personal information to a third party
The Hotel will not provide personal information to a third party without the prior consent of the individual, except as required by law.
Disclosure / correction / removal / addition / suspension of use / deletion of personal information
Regarding personal data held by the Hotel, if there is a request for its disclosure, correction, removal, addition, suspension of use, deletion, etc., we will respond within a reasonable period and range once identity verification documents have been submitted to prevent leakage of information to anyone other than the person whose personal information it is, and confirmation received that the requester is the said person.
However, please note that in some case the actual cost of the various costs associated with the disclosure procedure of personal information will be borne by the customer. Please contact the following address for request procedures.
Moon Hotels and Resorts Co., Ltd.
1203 Maeganeku, Onna-son, Kunigami-gun, Okinawa 904-0414
TEL 098-965-1020 FAX 098-965-0555
Reception hours 09: 00 - 17: 00 (Excluding Saturdays, Sundays, and holidays)
Reception desk General Affairs Department Personal Information Handling Section